QUESTION? CONTACT US!
-FAQ-
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
locally (south Africa) 7-14 business days
Internationally-14-45 days
DO YOU SHIP INTERNATIONALLY
Yes, We ship internationally at a flat rate. Due to south Africa not having a postal service we use a reliable independent company.
*we not responsible for customs/duty charges or any failed deliveries.
WHAT IS YOU EXCHANGE OR RETURN POLICY?
We do not do exchanges or returns but at the end of your products life or if you wish to get rid of it we will ship it back to our studio for retirement.
CAN I RESERVE OR PRE-ORDER UPCOMING COLLECTIONS?
At this time we are not doing pre-orders or reservations but sign up to our newsletter or social media sites to keep up dated with the latest updates and launch days/times.
ARE ALL SCULPTURES MADE TO ORDER OR READY TO SHIP?
All our sculptures are pre-made and ready to ship prior to the collections launch due to the nature and time it takes to make them. This however means there is a limited number of each sculpture per launch.
WILL I RECEIVE A TRACKING NUMBER FOR MY ORDER?
Yes all orders come with tracking numbers and information.
DO YOU OFFER CUSTOM OR COMMISSIONED PIECES?
We are not taking commissions at this time.
CANT FIND YOUR QUESTION HERE?
Email us and we will get back to you shortly